Frequently Asked Questions About Repair Services

info@thewatchpocketjewelers.com If you've got more questions and we'll do our best to answer.

  • Q. What do we do when changing clocks for daylight savings and standard time?

    A. Twice a year we adjust our clocks by one hour to accommodate for Daylight Savings Time in the Sping and reverting back to Standard Time in the Fall. Here are the recommendations for changing the time on your clocks:

    • Spring Forward – move the minute hand clockwise (to the right) one hour, stopping at the half hour to let the clock strike or chime and then proceeding for the remainder of the hour. By advancing the minute hand for the 60 minutes, the hour hand will automatically advance.
    • Fall Back – simply reach in, stop the pendulum from moving. Start the clock by swinging the pendulum an hour later.
  • Q. What are your hours?

    A. We are open Monday through Friday – 10am – 6pm; on Saturday – 10am – 4pm. We are closed on Sundays.

    • MONDAY – FRIDAY 10AM – 6PM
    • SATURDAYS 10AM – 5PM
    • SUNDAYS 11AM – 5PM

  • Q. Where are you located?

    The Watch Pocket Jewelers is located in the Woodmoor Shopping Center in Silver Spring, MD, conveniently situated near the intersection of University Blvd. and Colesville Rd., in the area known as “Four Corners.” Our address is 10113 Colesville Road, Silver Spring, MD 20901. Click here for a map of our location.

  • Q. What is your email address?

    A. The Watch Pocket Jewelers can be emailed at: thewatchpocket@gmail.com -or- info@thewatchpocketjewelers.com.

  • Q. Do you have a Facebook Page?

    A. Yes we do! And we work on the smaller “Grandmother” clocks, too. In fact, we’ll do a House Call to evaluate your clock. See more details about Grandfather clocks, Grandmother clocks and House Calls: http://thewatchpocketjewelers.com/clocks/

  • Q. Are you a family-owned business?

    A. Yes, we are now in our 3rd generation! The Watch Pocket was first opened by John Stohlman and then in 1999, his son, Matthew, purchased the store. Matt learned the trade of horology from his father. Horologists are those professionals involved with timekeeping apparatus, such as watches and clocks. Now, John’s grandson is part of the buisness as well. Read more about our 3rd Generation as a family business.

  • Q. Can you design jewelry?

    A. Yes, we are known for a custom-made jewelry and engagement rings. Click here for more details.

  • Q. Can you restore my clock or watch? It’s an heirloom!

    A. Yes. Restoration is a huge portion of our business. We work on all kinds of clocks, specializing in grandfather clocks and cockoo clocks, but can work on lots of clocks and watches, including your special watch or clock! Learn more about our clock repair services now.

  • Q. I’m a watch collector. Can you help me find unusual watches?

    A. Yes – if you are a discerning watch collector who likes unique and interesting old watches, the Watch Pocket Jewelers can help you find something that suits your unique and individual taste. If you’re a connoisseur looking to add a new watch to your collection or are just looking for something different from the norm, The Watch Pocket is the place to begin your search. See more details on Watch and Clock Restoration and Repair.

  • Q. Can you replace my broken watch band?

    A. Yes, we sell a variety of watch bands, both leather buckle bands as well as metallic bands. Stop on in for the perfect band for your watch!

  • Q. I need a new battery for my watch. Do you sell watch batteries?

    A. Yes we do. We’ll even install the new battery while you wait … and set the watch to the correct time, too!

  • Q. I’m planning to propose to my girlfriend. Do you sell engagement rings?

    A. Yes, we sell as well as design engagement rings. The Watch Pocket Jewelers can design a ring that’s just perfect! We will discuss your likes, dislikes and desires to create a one-of-a-kind design for that special engagement ring. We can create that magnificent and unique ring suitable for the special occasion that will be pleasing for the rest of your life. We have designed hundreds of custom engagement and wedding rings and will be delighted to work with you to give you personalized service so together we can design and create the perfect custom ring just right for you.